Shipping policy

LUXXCY by FSII - Shipping policy

Thank you for choosing to shop with us at Luxxcy by First Sources Industries Inc. (FSII). We specialize in providing luxury used goods of exceptional price and quality. As a wholesaler committed to delivering excellence, we have outlined our Shipping Policy to ensure a smooth and transparent transaction process for all our valued customers.

1. Shipping Costs:

All shipping costs, including packaging, handling, and insurance, are the responsibility of the buyer.
Shipping costs will be calculated based on the weight, dimensions, destination, and shipping method selected by the buyer during the checkout process.

2. Shipping Methods:

We offer various shipping methods to accommodate your preferences and urgency, including standard, expedited, and express shipping.
Buyers may choose their preferred shipping method during the checkout process, and shipping costs will be adjusted accordingly.

3. Shipping Timeframes:

Orders are processed and shipped within [X] business days of receiving payment confirmation.
Estimated delivery times will vary based on the shipping method selected and the destination of the shipment.

Please note that delays may occur due to unforeseen circumstances, such as customs clearance procedures or adverse weather conditions.

4. Packaging and Handling:

We take great care in packaging and handling all items to ensure they are adequately protected during transit.

Fragile or delicate items will be packaged with extra care to minimize the risk of damage during shipping.

5. Insurance:

To safeguard your purchase, all shipments are insured against loss or damage during transit.

Insurance coverage is included in the shipping cost and provides peace of mind for both the buyer and the seller.

6. Shipment Tracking:

Once your order has been shipped, you will receive a confirmation email containing tracking information.

You can track the status of your shipment online using the provided tracking number and the designated carrier's website.

7. International Shipping:

We offer international shipping to select destinations, subject to applicable customs regulations and import duties.

Buyers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

8. Final Sale Policy:

All sales are final, and no refunds or returns will be accepted.

We encourage buyers to review product descriptions, images, and condition reports carefully before making a purchase decision.

In the rare event of receiving a damaged or defective item, please contact us within 5 days of receiving your order for further assistance.

9. Missing or Damaged Shipments:

In the unlikely event that your shipment is missing or arrives damaged, please contact us immediately.

We will work diligently with the shipping carrier to resolve any issues and ensure your satisfaction.

10. Contact Information:

If you have any questions or concerns regarding our Shipping Policy or your order, please don't hesitate to contact our Customer Service team.

You can reach us via email at info@fsii.ca.

Disclaimer:

Luxxcy by First Sources Industries Inc. (FSII). reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes or updates.
Thank you for entrusting us with your luxury goods purchase. We appreciate your business and look forward to serving you with the highest level of quality and professionalism.